Scan Safety
Understand QR preview, warning, blocked, and report-unsafe screens.
Some SmartQR links open through a short preview or safety screen before continuing to the destination. This helps scanners verify where they are going and gives them a way to report a destination that looks unsafe.
Why a preview appears
- The QR owner enabled a branded preview screen.
- The destination was recently changed or needs extra verification.
- The QR is paused, expired, blocked, or over a plan limit.
- A scanner reported the destination and SmartQR is reviewing it.
What to check before continuing
- Review the destination domain shown on the page.
- Be cautious with pages asking for passwords, payment details, wallet phrases, or account verification.
- If the destination looks unexpected, close the page or use Report unsafe.
Reporting a QR
Reports are reviewed by SmartQR and may cause additional warnings or a temporary block. A single report does not automatically prove abuse, but repeated or high-risk reports are escalated.
Workspace owners who believe a QR was incorrectly warned, quarantined, or blocked should contact Support with the QR code ID. Support can review report history, safety reasons, and moderation actions.
Need help?
If you believe a QR was incorrectly paused or blocked, contact the QR owner or SmartQR Support.